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Most frequent questions


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Check out our Frequently Asked Questions below. If you still need help please contact us

  • How do I start the process of getting more information for my wedding/event?
    Once our clients have filled out their inquiry form, we will draw up a proposal which will detail our design process, including shipping and/or delivery and setup. This proposal is forwarded via email
  • Once I secure my order, what happens after?
    As it gets closer to your wedding/event date, we will begin to follow up to send images/sneak peeks of your designs for approval. At this time, we will make any necessary adjustments to your quantities, colors, ribbon, etc and change items as needed.
  • What should I do to keep my flowers intact?
    Be sure to store them in a dry shaded area, away from water and direct sunlight. All artificial blooms can be lightly dusted to remove any dust buildup over time.
  • Is there a minimum for custom orders?
    While we appreciate all inquiries and client's consideration, we are only able to take on a limited amount of orders at a time. Please note we do require a minimum financial commitment of $1000 for all custom orders.
  • How long does my custom order take to create?
    All custom orders are created and completed at least 30 days prior to your event, giving us enough time to send our client their sneak peeks and approval for processing and shipping
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